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Frequently Asked Questions

 
1. How to order?
You can order from our online shop directly. You can also contact us from the following ways to place an order:
- Facebook inbox: @ammomania
- Whatsapp/ WeChat: (+852) 5386 6675
 
2. Do you have any ready-made straps for sell?
No. All our straps are bespoke and we only work to order.
 
3. How long does it take for the production?
Since each strap is handcrafted by our artisans, the time required for production is approximately 2-3 weeks after we receive your payment.
 
4. How can I receive my straps?
Customers in Hong Kong can come to our workshop, or pick up at any SF-express stores/ EF-Lockers (Freight Collect). For customers in Macau the straps will be delivered to door by SF-express (Freight Collect). For other countries and regions it will be sent by registered international mail, shipping charge HK$55/US$7.
 
5. Do you have a physical store?
You are welcome to visit our workshop to make any purchase. Due to our limited staffs, please make an appointment before you come. Our workshop address: Room 12E, 14/F, Block A, Hoi Luen Industrial Centre, 55 Hoi Yuen Road, Kwun Tong, Hong Kong.
 
6. What if I find a problem after receiving my strap?
We do our best to ensure that every product delivered to our customers is in the most perfect condition. However, if you find quality defects after received, we are willing to arrange return or exchange. Please see our  Return Policy.
 
7. Do your straps come with buckles? What is the price if I want a strap without buckle?
A stainless steel buckle (in silver colour) is included in the basic price of all our straps. The price is the same for a strap without buckle.
 
8. Can I change the buckle myself? I want to use my own buckle.
Our buckles are either spring bar or screw type, which can be easily disassemble. However if you want to use the original buckle that comes with your watch, please note that due to the specifications may vary, you should contact us directly to order. We will tailor-made the strap to ensure that you can perfectly install your own buckle.
 
9. What is a parallel width strap?
By default, we built our straps using traditional techniques in the “Pre-V” style, which means they are double layer parallel width straps. If you choose a 24mm wide strap it will be 24mm parallel and will therefore need a 24mm buckle fitted. If you want a tapered strap please contact us to order.